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QLexNursing Refund Policy

Please review our refund policy carefully before making a purchase. At QLexNursing, we prioritize transparency and fairness.

1. Digital Products

All QLexNursing resources, including test banks, digital flashcards, study notes, and practice exams, are delivered electronically. Once purchased, access is granted instantly. For this reason, all sales of digital products are final and non-refundable.

2. Subscription Services

Our subscription plans (e.g., 30-day access to test banks) are billed at purchase. No refunds or partial credits are offered for unused time, early cancellations, or failure to access the platform during your subscription.

3. Tutoring Service

Payments for tutoring sessions are non-refundable. Sessions may be rescheduled if requested at least 24 hours in advance. Missed or late-canceled sessions are not refundable.

4. Exceptions

Refunds may be considered only for:
• Duplicate purchases
• Technical issues preventing access (unresolved by support)
Requests must be made within 3 days of purchase.

5. How to Request a Refund

If you qualify, email QLexNursing with:
• Name
• Order number
• Date of purchase
• Reason for refund request
Incomplete requests may not be processed.

6. No Guarantee Disclaimer

Our resources are for study purposes only. We do not guarantee exam success. By purchasing, you acknowledge that:
I. QLexNursing is not responsible for exam results.
II. Materials supplement, not replace, personal study.
III. Exam boards (NCLEX, ATI TEAS, HESI A2, CNA, GED) are not affiliated with us.

7. Policy Updates

QLexNursing reserves the right to update or modify this Refund Policy at any time. Changes will be posted on our website, and continued use of our services indicates acceptance of the revised terms.

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