Practice Question
A nurse receives a telephone call from a client's family member, who asks the nurse for an update on the client's condition. Which of the following actions should the nurse take to maintain the client's confidentiality?
Answer Choices:
Correct Answer:
Encourage the family member to contact the client directly for information.
Rationale:
👌Disclosing medical information over the phone without verified client authorization violates this principle.
👌The nurse should politely redirect the caller to contact the client personally or obtain permission from the client to speak with designated individuals.
👌This action preserves both privacy rights and professional boundaries.
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This question is from RN VATI Fundamentals S 2019 FINAL which contains 57 questions.
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Question Details
- Category: RN Nursing Exam(s)
- Subcategory: ATI Exam(s)
- Domain: RN ATI Fundamentals of Nursing
- Answer Choices: 4