Practice Question
A nurse is discussing conflict resolution with a group of assistive personnel. Which of the following information should the nurse include in the discussion?
Answer Choices:
Correct Answer:
Establish eye contact with the other person.
Rationale:
🔷 Establishing eye contact is a key component of effective communication and conflict resolution, as it conveys attentiveness, respect, and sincerity.
🔷 It promotes active listening and demonstrates engagement in the conversation, helping to de-escalate tension and foster mutual understanding.
**🔷 Conflict resolution relies on professional interpersonal skills, including nonverbal cues like eye contact, calm posture, and open body language.
**🔷 The goal is to resolve the issue through constructive dialogue, not to personalize or escalate the conflict, and maintaining eye contact supports that objective.
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This question is from PN Management-2023 which contains 81 questions.
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Question Details
- Category: LPN Nursing Exam(s)
- Subcategory: LPN ATI Exams
- Domain: Leadership
- Answer Choices: 4