Practice Question
A nurse is working with an assistive personnel (AP) who refuses a client assignment. When resolving this conflict, which of the following comments is appropriate for the nurse to make?
Answer Choices:
Correct Answer:
"I need to talk to you about the unit policies regarding client assignments."
Rationale:
🟦 This statement focuses on policy, not personal feelings, which supports professional conflict resolution.
🟦 It keeps the discussion objective and clear, avoiding blame or emotional escalation.
🟦 Addressing policies reinforces the AP’s responsibility within the scope of their role.
🟦 It allows the nurse to clarify expectations and identify any misunderstandings.
🟦 This approach aligns with leadership principles by promoting respectful communication.
I have to let human resources know
🟦 This escalates the issue prematurely.
🟦 Conflict should be addressed directly first before involving HR.
I feel that you are being inconsiderate
🟦 Uses blaming language that increases defensiveness.
🟦 Ineffective in resolving professional disagreements.
You always get your choice
🟦 Uses absolute language (“always”) and is accusatory.
🟦 Not appropriate for leadership communication.
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This question is from ATI Custom PNC108 Test #1 Day PN which contains 34 questions.
More Questions from This Exam
A nurse enters a client's room to answer the call light and sees the client is in the bathroom on the floor. Which of the following actions should the nurse take first?
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A charge nurse in a long-term care facility is reviewing client outcomes when delegating tasks to assistive personnel (AP) with a newly licensed nurse. Which of the following statements should the charge nurse include in the teaching?
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A male client tells the nurse that he does not want the female assistive personnel (AP) involved in his care. Which of the following statements should the nurse give?
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A nurse on a medical-surgical unit is conducting a facility transfer with a client to an inpatient rehabilitation facility following a total hip replacement. Which of the following information should the nurse include in the transfer paperwork?
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Question Details
- Category: LPN Nursing Exam(s)
- Subcategory: LPN ATI Exams
- Domain: Leadership
- Answer Choices: 4